Return or Exchange Policy/ Retail Products
Within a delay of 10 days from day of purchase. All items must be returned in their original packaging and unused. All refunds or exchange will be made in the same form of payment as the original purchase. You will be required to provide your name; telephone number and postal code for all return or exchange transactions. Please note that we do not allow returns or refunds on products that have been opened or used.
Reactions and Allergies
If you have an allergic reaction to any of our products, please let us know within 48 hours of purchase. The exchanges must be approved by management. Products can be returned for exchange or store credit on resale products only. Please note that a doctor’s note and/or photos of the reaction may be required. All items must be returned in their original packaging and only a small amount of product was used. You will need to provide your name and phone number to get an exchange.